Frequently asked questions

Standard US delivery is estimated at 2–14 days: 0–1 handling day plus 2–13 transit days. Standard shipping costs $5.99 per order.

Request a return within 30 calendar days of delivery. We accept new and lightly used items that are clean and complete. Ordinary returns are by mail to our authorised return address, at the customer’s actual postage cost. We do not offer exchanges.

Eligible refunds are expected to reach your original payment method within 30 calendar days after our partner receives the returned item, or after we approve a refund without a return.

No. For ordinary returns, you arrange return shipping after we provide the authorised address.

Email support with your order reference and the item you want to return. Wait for the authorised return address before sending a parcel.

One Size means the item is supplied in a single size. It does not mean that it fits every body. Use the listed measurements and fit information for that exact item.

Oliver Esthetics is operated by Oliver Esthetics LLC. Our email and business address are listed below.