Email support@oliveresthetics.com with your order number and the item or items you would like to return. You have 60 days from the day your order is delivered to request a return. If the item is faulty, damaged or incorrect, include a photograph of the issue. We will reply with the return address and what to do next.

Processing takes 0–1 day. Standard US transit takes 2–13 days, for an estimated total of 4–8 business days. Delivery is $5.99 per order.

Yes. Email support@oliveresthetics.com with your order number and the size you would like instead, and we will talk it through with you before you send anything back, so you end up with the right size rather than guessing twice. Send the original item back to us, and once it reaches us we send the new size out to you. Return postage on the original item works the same way as any change of mind return, so that part is covered below.

Our size guide carries the key measurements for every category: men's tops, bottoms and footwear, women's tops, bottoms and footwear, and ring sizes. You can switch every table between inches and centimetres. Women's tops and bottoms list UK and US sizes alongside the measurements, and footwear lists UK, US and EU alongside foot length, where the conversions are approximate so we recommend going by foot length. Men's tops and bottoms are lettered XS to XXXL with the measurements beside them. If you are between sizes, size up.

Open the size guide

For change-of-mind returns, arrange and pay for return shipping. Contact support@oliveresthetics.com before returning an item. Read our Return and Refund Policy for the conditions and refund details.

No. We cover any import duties, customs charges and taxes, so there is nothing further to pay on delivery.